Table of Contents

Service Level Agreement

ServiceLevelAgreementId : int64Code : stringDescription : stringIsInitialised : booleanIsTemplate : booleanMeasureFromAssignedDate : booleanResetMeasurementOnReAssignDate : booleanMatchCriteria : stringNotes : stringIsActive : booleanSequenceNumber : int32CreatedOn : datetimeModifiedOn : datetimeVersion : int32PermissionTreeServiceLevelAgreementClassificationWorkOrderStatusUseruser rightsclassificationtemplateend statusstart statuscreated bymodified by

Learn more about Service Level Agreements from the following resources:

Operations

Operation Operation Id Summary Detail
GET GetServiceLevelAgreement

Get a Service Level Agreement resource.

View

PATCH UpdateServiceLevelAgreement

Update an existing Service Level Agreement resource.

View

DELETE DeleteServiceLevelAgreement

Delete an existing Service Level Agreement resource.

View

GET GetServiceLevelAgreementCollection

Get a collection of Service Level Agreement resources.

View

POST CreateServiceLevelAgreement

Create a new Service Level Agreement resource.

View

GET LookupServiceLevelAgreementChangePermissionTree

Lookup the permission set for changing the Service Level Agreement.

View

GET LookupServiceLevelAgreementInsertPermissionTree

Lookup the permission set for creating the Service Level Agreement.

View

GET LookupServiceLevelAgreementServiceLevelAgreementClassification

Lookup the Service Level Agreement Classification for the Service Level Agreement.

View

GET BatchGetServiceLevelAgreement

Get a collection of Service Level Agreement resources for the set of id's.

View

POST BatchCreateServiceLevelAgreement

Create a new collection of Service Level Agreement resources.

View

PATCH BatchUpdateServiceLevelAgreement

Update a collection of existing Service Level Agreement resources.

View

DELETE BatchDeleteServiceLevelAgreement

Delete a collection of existing Service Level Agreement resources.

View

PATCH ChangeServiceLevelAgreementIsActive

Change the IsActive status for an existing Service Level Agreement resource.

View

PATCH ChangeServiceLevelAgreementIsInitialised

Change Service Level Agreement IsInitialised

View

PATCH ChangeServiceLevelAgreementPermissionTree

Change the PermissionTree for an existing Service Level Agreement resource.

View

POST PullServiceLevelAgreementTemplateUpdates

Pull Service Level Agreement Template Updates

View

POST PushServiceLevelAgreementTemplateUpdates

Push Service Level Agreement Template Updates

View

PATCH BatchChangeServiceLevelAgreementIsActive

Change the IsActive status for a collection of existing Service Level Agreement resources.

View

PATCH BatchChangeServiceLevelAgreementPermissionTree

Change the PermissionTree status for a collection of existing Service Level Agreement resources.

View