Manual Meter Reset

Objective

Manually reset a meter due to the physical meter being replaced with another device or reaching its maximum reading thus needing to be reset.

How to reset a meter

1. Open the meter's edit screen.
2. Select the Readings tab.
3. If the meter is currently running, pause the meter using the Pause custom action in the Assist panel in the sidebar.
4. Click on Manual Reset Meter in the Assist side panel. The Manual Meter Reset screen opens.
5. Enter the Last Reading for the current meter (optional), First Reading for the new/reset meter and select whether the latest reading should be used as the last reading.
6. Save the record.

As a result

• The meter reading is listed on the Readings tab and plotted on the Readings graph.
• Two meter readings are added when a meter is reset; one for the old meter's Last Reading and one for the new meter's First Reading.
• The Reading and Cumulative Reading values are updated based on the Last Reading and First Reading of the new/reset meter.
• The difference between the First Reading and the Last Reading is used to offset the Last Scheduled Reading and Last Done Reading of all active linked asset tasks:
  • The Last Scheduled Reading value on all linked asset tasks is recalculated as follows:
    New Last Scheduled Reading = current Last Scheduled Reading on asset task + First Reading of new meter - Last Reading of old meter
  • The Last Done Reading value on all linked asset tasks is set to the Reset Reading of the meter.
  • The Estimated Next Due Date and Estimated Next Due Reading values on all lined asset tasks is recalculated.
• Predicted meter readings are automatically calculated for the reset meter and this causes the calculation of due tasks for the affected linked asset tasks.

Example

A meter has the following meter readings before it is reset and replaced with another meter:

Reading	Cumulative Reading
10	100
20	110
30	120

Scenario 1: The physical meter (with a reading of 30) is removed and replaced with a different meter with a starting reading of 50. The meter is manually reset using the following configuration:

• Last Reading: blank
• First Reading: 50
• Use Latest Reading As Last Reading: true (this means the old meter is removed displaying the last captured reading of 30)

As a result a new record is added to the Readings table with a Reading value of 50 and the Cumulative Reading unchanged at 120.

Reading	Cumulative Reading
10	100
20	110
30	120
50	120

Scenario 2: The old meter is removed while it is at a reading higher (50) than the last recorded reading of 30 and replaced with a different meter with an starting reading of 100. The meter is manually reset using the following configuration:

• Last Reading: 50
• First Reading: 100
• Use Latest Reading As Last Reading: false

As a result, a new record is added to the Readings table with a Reading value of 100 (the starting reading of the new meter) and the Cumulative Reading of 140 (the cumulative reading is increased with 20 as the Last Reading is 20 more than the last Reading value of 30).

Reading	Cumulative Reading
10	100
20	110
30	120
100	140